The CapeBPO Awards shine as a beacon of excellence in the business process outsourcing (BPO) sector, spotlighting remarkable achievements within the Western Cape of South Africa. These prestigious awards recognize outstanding performance, innovative practices, and the dedication of employees across various BPO companies. This year, the awards took place on Saturday, October 19th.
ATM SA’s Remarkable Achievement
This year, ATM SA proudly distinguished itself as a semi-finalist at the CapeBPO Awards 2024, receiving an impressive 16 nominations across 8 categories! From those semi-finalist spots, ATM SA advanced to become finalists in 6 categories, culminating in a well-deserved win for Top BPO Sales/Marketing Professional, awarded to Olivier De Boever on October 19th. This recognition not only highlights individual excellence but also underscores ATM SA’s commitment to quality and innovation in the BPO sector.
Here’s a breakdown of the finalist categories ATM SA made it into:
- Top BPO Customer Service Professional
- Rafeeq Davids, ATM SA
- Naledi Sande, ATM SA
- Top BPO Sales/Marketing Professional
- Marinette Kamanda, ATM SA
- Olivier De Boever, ATM SA (Winner)
- Top BPO Team Leader/Supervisor
- Bongolethu Mpamba, ATM SA
- Top BPO Operational Manager
- Laura Fortain, ATM SA
- Salie Sasman, ATM SA
- Top BPO Workforce Planning Professional
- Megan Bell, ATM SA
- Top BPO Support Professional
- Morgan Abrahams, ATM SA
Recognizing Excellence in BPO
The CapeBPO Awards celebrate excellence across various categories that honour leadership, operational excellence, and employee engagement. By showcasing the best in the industry, these awards aim to inspire companies to elevate their standards and practices, driving the sector toward greater heights.
Promoting Growth and Collaboration
A key goal of the CapeBPO Awards is to promote the growth of the BPO industry in the Western Cape. This sector plays a vital role in the local economy, providing numerous job opportunities and fostering business development. By highlighting the importance of BPO, the awards encourage collaboration among companies, facilitating the sharing of insights and best practices that can benefit the entire industry.
A Platform for Networking
Beyond celebrating achievements, the CapeBPO Awards serve as a valuable networking platform for professionals within the industry. Attendees can connect, share experiences, and forge partnerships that lead to innovative solutions and enhanced operational efficiencies.
As the CapeBPO Awards continue to grow in recognition and prestige, they play an essential role in shaping the future of the BPO sector in the region.