We will help you create value through

optimisation

By placing an emphasis on customer journey design combined with deep analytics to understand the needs of our clients we can effectively turn problems into solutions and deliver outcomes with real business impact.

Using data-driven insights, customer journey intelligence and deep industry expertise, we partner with clients to create tailored solutions that align perfectly with their business objectives.

We are dedicated to transformation and leverage insights to improve customer experience and ROI. Our goal is to help clients drive growth, whilst keeping their needs at the heart of everything we do.

Our strategies are all finely tuned to maximise ROI. However, we believe that success is measured not only in financial gains but also in strengthened relationships.

World map

Netherlands

Sittard
Handelsstraat 34
6135 KL Sittard

Heerlen
Akerstraat 11 & 19
6411 GV Heerlen

Ireland

Sligo
Clifford Building
Harmony Hill
Sligo F91 RR2F

United Kingdom

Leicester
Units 3 & 4
St Margarets Business Centre
Burleys Way, Leicester LE1 3BE

Coventry
Friars House
Manor House Drive
Coventry CV1 2TE

Stockport
Applicon House
Stockport SK3 0EY

South Africa

Cape Town
14 Long Street
City Centre, Cape Town
Western Cape 8000

Johannesburg
158 Jan Smutz Avenue
Rosebank, Johannesburg
Gauteng 2121

partnerships matter

We are a global business driven by entrepreneurial spirit, supported by our communities, to deliver outstanding service and real, tangible ROI. We don’t settle for the status quo.

Our industry has become saturated, with service standards declining as consolidation and standardisation take hold. Clients and their customers are simply not receiving what they were promised. ATM takes a deliberately different approach.

As a privately owned company with delivery centres in the UK, Europe, and South Africa, we focus on creating genuine partnerships with our clients. We don’t just provide resources; we understand your challenges, offer subject matter expertise, and take true accountability for delivery. We don’t make excuses, oversell technology or hide behind hierarchy.

Close-up world map

Netherlands

Sittard
Handelsstraat 34
6135 KL Sittard

Heerlen
Akerstraat 11 & 19
6411 GV Heerlen

Ireland

Sligo
Clifford Building
Harmony Hill
Sligo F91 RR2F

United Kingdom

Leicester
Units 3 & 4
St Margarets Business Centre
Burleys Way, Leicester LE1 3BE

Coventry
Friars House
Manor House Drive
Coventry CV1 2TE

Stockport
Applicon House
Stockport SK3 0EY

South Africa

Cape Town
14 Long Street
City Centre, Cape Town
Western Cape 8000

Johannesburg
158 Jan Smutz Avenue
Rosebank, Johannesburg
Gauteng 2121

partnerships matter

We are a global business driven by entrepreneurial spirit, supported by our communities, to deliver outstanding service and real, tangible ROI. We don’t settle for the status quo.

Our industry has become saturated, with service standards declining as consolidation and standardisation take hold. Clients and their customers are simply not receiving what they were promised. ATM takes a deliberately different approach.

As a privately owned company with delivery centres in the UK, Europe, and South Africa, we focus on creating genuine partnerships with our clients. We don’t just provide resources; we understand your challenges, offer subject matter expertise, and take true accountability for delivery. We don’t make excuses, oversell technology or hide behind hierarchy.

WE TREAT YOUR CUSTOMERS
AS IF THEY WERE OUR OWN

TEAM

SITES + WFA

LANGUAGES

YEARS EXPERIENCE

KEY CLIENTS

COLLEAGUES

WE TREAT YOUR CUSTOMERS
AS IF THEY WERE OUR OWN

TEAM

SITES + WFA

LANGUAGES

YEARS EXperience

KEY CLIENTS

COLLEAGUES

business insights